Configured fees will apply per passenger, per reservation.
Within Settings, select the Fee option. The list of Fees will appear on the right panel. You can filter by all agencies or by a specific agency under the consolidator. Additionally, you can filter by priority or by fee type.
To add a new Fee, you will need to select the +Add Fee option.
Fees can be configured for issuance, reissuance, and refunds:
Important! Only consolidator administrator users will be able to add and edit consolidator fees.
An alternative to this rule would be "Always applies" if it always applies. (If two rules apply and one is "Always applies," both fees will be added; otherwise, the one with higher priority will apply).
Another option to enable is "Over discount exception," which allows the consolidator not to charge the fee if an over discount rule is configured. In other words, if the consolidator already retains the over, the fee will not be charged.
Priority: Priority number (lower number, higher priority).
Name: Reference name.
Description: Description of the fee.
Suppliers: You can assign a specific content source to which the fee should apply.
Airline: If it applies to one or more specific airlines. If this field is left blank, it will apply to all airlines.
Point of Sale: Territory where the fee applies.
Organization Type: Select whether the fee is for an agency, a consolidator, a group of agencies, or companies (if using the Feathers module).
Round Type: It is possible to configure rounding for fees when, after converting them to a currency other than the dollar, the resulting amount includes decimals.
The available rounding types are as follows:
-
Closest Integer: Rounds to the closest whole number.
(Example: If the fee is 15.7, it will round to 16. If the fee is 15.2, it will round to 15). -
Closest Tens: Adjusts the amount to the nearest ten.
(Example: If the fee is 74.45, it will round to 70. If the fee is 76.88, it will round to 80). -
Closest Hundreds: Rounds to the closest hundred.
(Example: If the fee is 245.33, it will round to 200. If the fee is 255.89, it will round to 300). -
Closest Thousands: Adjusts the value to the closest thousand.
(Example: If the fee is 2,450.56, it will round to 2,000. If the fee is 2,510.34, it will round to 3,000).
Fee Amount: Enter the fee amount, whether it's a fixed amount or a percentage. In the case of a percentage, specify whether it applies to the total or just the fare.
Fare Type: Specify if it applies only to private or net fares, or both.
Currency: it is possible to set a fee in a specific currency, according to the configuration established in the credentials.
If you set, for example, a fee in ARS, it will only apply to the credentials in ARS.
The only exception is USD: in this case, the system will ask whether it should be applied to all credentials to avoid double charges or overlapping values.
This way, each agency or consolidator will have greater control over additional charges, aligning them with the operating currency of each credential.
Other filters:
Any: Indicates if the fee should apply to all flights.
By Route: Applies to a specific route.
By Flight Type: Applies to a specific market. The options include:
- Domestic: When the country of origin and the country of destination are the same (e.g., BUE-COR).
- International: When the country of origin and destination are different but within the same continent (e.g., BUE-NYC).
- Intercontinental: When the country of origin and destination are different and are on different continents (e.g., BUE-MAD).
Always remember to click on "Create fee" to save your changes.
EXTRAS FEE:
Please note that the calculation is based on each extra purchased.
Details can be viewed in the extras table within the reservation details in Wings, where the total for all extras per passenger is displayed.
This information is also available in the price details table.
EDITING A FEE:
To edit a fee rule, first select the "Edit fee" icon to display the rule that needs to be modified.
Make the necessary changes and finally save them by clicking "Update Fee."
Each modification will be recorded in the "Activities" history (right margin), with a record of the change.
Viewing fees from the Consolidator:
This information will only appear for issued bookings.
Go to "Bookings" (left menu) and click on "Applied Fees."
You can filter by Agency, date, view all fees, or by specific status such as "Paid" or "Pending."
If the status is "pending," you can change it once the payment is received.
By selecting the rows, the option "Validated all selected fees" will be activated.
A new window will open to update the information.
Click on "Yes, validate booking fee" and the validation status will appear as "OK" in the top right corner.
Viewings fees from an agancy:
To view the fees applied by the agency, go to the "Wings" section (menu on the left), click on "Applied fees," and manage it similarly to how you would from the consolidator view.
Viewing fees from a flight search:
To view the fee applied to a flight result, click on "Details," and the screen will open with the detailed pricing information.